Considerations For Managing Remote Employees Beyond The 2020 Public Health Emergency

Kylie Kaczor, MSN-RN, CPCO, CASC, CPHRM, CMPE, CLSSBB, ACHE; Senior Vice President, Clinical and Regulatory Affairs at National Medical Billing Services and Matt Litzelfelner; Senior Vice President, Finance at National Medical Billing Services

According to Time magazine, the coronavirus pandemic has created “the world’s largest work-from-home experiment.”

Every industry and all employers who may have been slower to adopt remote working roles in their organization were simultaneously forced to shift most if not all operations to the telecommuting space. During the public health emergency, as stay-at-home orders were extended so too were the requirements for many people to continue working in this new remote environment with many organizations already announcing they will maintain remote work after the crisis. During this period of great change not only in the working environment but in the every-day American’s way of life, employers are now evaluating their remote-working capabilities and exploring long term strategy that includes the integration of additional technologies and employment scenarios.

Please read the whole article at Becker’s Hospital Review.


This post was first published August 11, 2020 and was updated July 1, 2022.


Kylie Kaczor, Vice President, Clinical and Regulatory Affairs

Kylie Kaczor - MSN-RN, ASC, CMPE, CPHRM, CLSSBB, CPCO, ACHE Vice President, Clinical and Regulatory Affairs Kylie has been a registered nurse for over 13 years with experience in intensive care nursing and outpatient surgery. She holds a Master of Science in Nursing: Leadership and Health Systems Management degree from Drexel University. Over the past several years, Kylie has served as Executive Director of multiple ambulatory surgery centers using her unique clinical background and understanding of operations to drive quality in patient care. and organizational development and growth. She is passionate about the cultivation of high-performing teams and invests extensive time in coaching and mentoring both healthcare and business professionals. Kylie has specialized in several areas during her career resulting in certifications in ambulatory surgery center administration, medical practice operations, healthcare risk management. She is a Certified Lean Six Sigma Black Belt focused on operational efficiency and practice improvement. Kylie serves as National Medical’s Compliance Officer and remains active in Washington, DC visiting Capitol Hill and meeting with lawmakers to further healthcare reform efforts. Her distinctive experience in healthcare services and business operations allows Kylie to provide National Medical’s clients with supportive collaboration as they effectively operate their facilities through an ever-changing healthcare climate.

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